About Us

The Accessible Telecoms project is Australia’s first independent and up-to-date guide to mainstream and assistive telecommunication products suitable for people with disability. This is a free service that can be used by anyone, including people with disability, their families and carers, service providers and advocates.

This service is an initiative of the Australian Communications Consumer Action Network (ACCAN) to address the lack of consolidated, independent and up-to-date information about accessibility features of telecommunications equipment available in Australia. This service is currently funded by the Commonwealth of Australia through a grant made under section 14 of the Telecommunications (Consumer Protection and Service Standards) Act 1999. This grant is funded through the Telecommunications Industry Levy.

The service was initially developed in 2018 with a 2-year National Disability Insurance Agency (NDIA) ILC grant. During 2021 and 2022 the service was funded by Telstra, Optus, TPG Telecom, Apple, Samsung, Google, ZTE and Motorola with the assistance of the Australian Mobile Telecommunications Association (AMTA).

The Accessible Telecoms Project is supervised by ACCAN’S Inclusion Team and has been developed with the input of an advisory committee formed by experts on senior and disability matters. The input of this committee is reflected on the types of products listed on the website, the accessibility features included for each device and the accessibility of the webpage among other topics.

*ACCAN is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services. ACCAN focuses on goods and services encompassed by the converged areas of telecommunications, broadcasting, the internet and online services, including both current and emerging technologies.

To learn more about ACCAN, visit www.accan.org.au

Have questions about Accessible Telecoms? Please email your enquiry to This email address is being protected from spambots. You need JavaScript enabled to view it.