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Voice Relay calls – NRS information

Categorized in: External Telecoms Services NRS Info
Voice Relay Calls are ideal if you have difficulty speaking or communicating on the phone and can hear adequately. You can use your own voice or voice output device (which may be hard for others to understand on the phone). Use…
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We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

Voice Relay Calls are ideal if you have difficulty speaking or communicating on the phone and can hear adequately. You can use your own voice or voice output device (which may be hard for others to understand on the phone). Use…
Continue reading “Voice Relay calls – NRS information”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “Voice Relay calls – NRS information”…
Read more
External Telecoms Services NRS Info

TTY Type and Listen Calls

Voice Relay Calls are ideal if you have difficulty speaking or communicating on the phone and can hear adequately. You can use your own voice or voice output device (which may be hard for others to understand on the phone). Use…
Continue reading “Voice Relay calls – NRS information”…
Read more
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TTY Type and Listen Calls

Categorized in: External Telecoms Services NRS Info
Teletypewriter (TTY) Type and Listen Calls Type and Listen Calls are ideal if you have difficulty speaking or communicating on the phone, can hear adequately, and don’t use a computer or mobile phone. You type your message and listen to…
Continue reading “TTY Type and Listen Calls”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

Teletypewriter (TTY) Type and Listen Calls Type and Listen Calls are ideal if you have difficulty speaking or communicating on the phone, can hear adequately, and don't use a computer or mobile phone. You type your message and listen to…
Continue reading “TTY Type and Listen Calls”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “TTY Type and Listen Calls”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

Teletypewriter (TTY) Type and Listen Calls Type and Listen Calls are ideal if you have difficulty speaking or communicating on the phone, can hear adequately, and don't use a computer or mobile phone. You type your message and listen to…
Continue reading “TTY Type and Listen Calls”…
Read more
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SMS Relay – text-based relay calls

Categorized in: External Telecoms Services NRS Info
SMS Relay calls are ideal if you are deaf, can’t hear well or have difficulty using your voice. You just need a mobile phone. This is a text based relay call using the mobile phone network, so you type your…
Continue reading “SMS Relay – text-based relay calls”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

SMS Relay calls are ideal if you are deaf, can't hear well or have difficulty using your voice. You just need a mobile phone. This is a text based relay call using the mobile phone network, so you type your…
Continue reading “SMS Relay – text-based relay calls”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “SMS Relay – text-based relay calls”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

SMS Relay calls are ideal if you are deaf, can't hear well or have difficulty using your voice. You just need a mobile phone. This is a text based relay call using the mobile phone network, so you type your…
Continue reading “SMS Relay – text-based relay calls”…
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Video Relay – NRS service

Categorized in: External Telecoms Services NRS Info
Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Continue reading “Video Relay – NRS service”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Continue reading “Video Relay – NRS service”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “Video Relay – NRS service”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Continue reading “Video Relay – NRS service”…
Read more
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NRS Captions – captioned relay calls

Categorized in: External Telecoms Services NRS Info
NRS Captions are great if you have a hearing impairment but prefer to use your own voice, and you can use your residual hearing if you want to as well.
You speak directly to the other person (no typing). You can listen to their responses as well as read them, shortly after they have been captioned by the relay officer.
Continue reading “NRS Captions – captioned relay calls”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

NRS Captions are great if you have a hearing impairment but prefer to use your own voice, and you can use your residual hearing if you want to as well. You speak directly to the other person (no typing). You…
Continue reading “NRS Captions – captioned relay calls”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “NRS Captions – captioned relay calls”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

NRS Captions are great if you have a hearing impairment but prefer to use your own voice, and you can use your residual hearing if you want to as well. You speak directly to the other person (no typing). You…
Continue reading “NRS Captions – captioned relay calls”…
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NRS Chat – text-based relay calls

Categorized in: External Telecoms Services NRS Info
NRS Chat calls are ideal if you are deaf, have difficulty hearing or using your voice. The service requires an internet connection and a computer, tablet or smartphone.
This is a text based relay call using the internet, so you type your messages and read the responses.
Continue reading “NRS Chat – text-based relay calls”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

NRS Chat calls are ideal if you are deaf, have difficulty hearing or using your voice. The service requires an internet connection and a computer, tablet or smartphone. This is a text based relay call using the internet, so you…
Continue reading “NRS Chat – text-based relay calls”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “NRS Chat – text-based relay calls”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

NRS Chat calls are ideal if you are deaf, have difficulty hearing or using your voice. The service requires an internet connection and a computer, tablet or smartphone. This is a text based relay call using the internet, so you…
Continue reading “NRS Chat – text-based relay calls”…
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Using the National Relay Service (NRS) App

Categorized in: External Telecoms Services NRS Info
The National Relay Service can be accessed through the NRS App, allowing any Australian who is Deaf, hearing impaired or speech impaired to make and receive phone calls on their smartphone or tablet. The app provides easier ways to make…
Continue reading “Using the National Relay Service (NRS) App”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

The National Relay Service can be accessed through the NRS App, allowing any Australian who is Deaf, hearing impaired or speech impaired to make and receive phone calls on their smartphone or tablet. The app provides easier ways to make…
Continue reading “Using the National Relay Service (NRS) App”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “Using the National Relay Service (NRS) App”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

The National Relay Service can be accessed through the NRS App, allowing any Australian who is Deaf, hearing impaired or speech impaired to make and receive phone calls on their smartphone or tablet. The app provides easier ways to make…
Continue reading “Using the National Relay Service (NRS) App”…
Read more
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National Relay Service – how it works

Categorized in: External Telecoms Services NRS Info
View this content in Auslan video Using the internet, mobile phone or tablet: NRS Chat Calls without speech or hearing NRS Captions Calls with or without hearing, using your voice Video Relay Calls using Auslan Using only a mobile phone…
Continue reading “National Relay Service – how it works”…
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Related Articles

We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.

Person using a teletypewriter to type and read calls.
External Telecoms Services NRS Info

TTY Type and Read calls

View this content in Auslan video Using the internet, mobile phone or tablet: NRS Chat Calls without speech or hearing NRS Captions Calls with or without hearing, using your voice Video Relay Calls using Auslan Using only a mobile phone…
Continue reading “National Relay Service – how it works”…
Read more
Photo of an NRS operator
External Telecoms Services NRS Info

Calling a National Relay Service (NRS) user

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Continue reading “National Relay Service – how it works”…
Read more
External Telecoms Services NRS Info

Voice Relay calls – NRS information

View this content in Auslan video Using the internet, mobile phone or tablet: NRS Chat Calls without speech or hearing NRS Captions Calls with or without hearing, using your voice Video Relay Calls using Auslan Using only a mobile phone…
Continue reading “National Relay Service – how it works”…
Read more