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Hearing Aid Compatible Headsets

These headsets connect directly to hearing aids with telecoil, making it easier to hear on landline phones when both in the home or work environment. To improve the sound quality and comfortability, additional amplifiers and ear cushions can be purchased, depending on your needs and the compatibility of the hearing aid and headset.

Headsets and hearing aids come in various sizes and styles; you should try each headset prior to purchase to ensure they can be positioned around your hearing aid to avoid feedback (whistling) or miscommunication. Additionally, compatibility will vary depending on the style and brand of your hearing aid as well as the telephone system used at home or by your company. For use at work, please contact your IT department or phone contractor to confirm compatibility. If you have any questions about the Telecoil in your hearing aid, cochlear implant processor or BAHA, please contact your hearing device provider for further information.

Type of accessory: Hearing aid accessory

Hearing aid accessory

How do you use these accessories?

Hearing aid compatible headsets can be both corded and cordless

The headset is placed over your hear and ears, ensuring that the ear pads are placed at the top of your ear near your hearing aid microphone or Cochlear Speech Processor microphone. Incorrect positioning can create a feedback or lead to your hearing aids picking up noises in surrounding environment rather than through the headset.

Correct positioning will depend on the size and style of your hearing aid and selected headset.

These accessories connect to phones via:

Audio Jack:       Yes – Might require purchase of connector
Bluetooth:        Yes
Wi-Fi:                 No
Micro USB:       Yes – Might require purchase of connector
Other:                Yes – Standard Telephone Cable Plug. Might require purchase of connector
 

Is there any other piece of equipment required for this accessory to work properly with a phone?

Most of these headsets are sold with a standard Quick Disconnect port. Therefore, you will require buying the right cable to connect to the Headset’s Quick Disconnect port and the standard port of your tablet, laptop, mobile phone, etc.

Compatibility:

Compatibility will depend on your hearing aid, selected telephone headset and your business telephone set up. Please contact your hearing aid provider and company IT department to ensure you can use these accessories correctly.

Corded Hearing Aid Compatible Headsets available in Australia:

1. Plantronics EncorePro 500 Series

These headset series balances all-day comfort, superior noise-cancelling and long-term reliability in four available models. They use SoundGuard technology to protect from noise spikes, meet Hearing Aid Compatibility Requirements and work with Telecoil enabled hearing aids.

The EncorePro 500 Series are available as both Monoaural (one ear) and Binaural (two ears) wearing styles.

These headsets are sold with a Quick Disconnect port. For use with a landline phone, a mobile phone or a laptop/tablet you will need to purchase the appropriate Plantronics Quick Disconnect Cable.

For more information see the Plantronics Hearing Aid Compatible Headset List and the Plantronics Compatibility database

a. EncorePro Voice Tube Headset

EncorePro Voice Tube Headset

The EncorePro Voice Tub headset uses a compact Voice Tube microphone and hearing aid compatible speakers, to work directly with tele-coil hearing aids. It is available in both a Monaural (HW510V) and Binaural (HW520V) wearing style.

The Voice Tube and Monaural wearing style is more effective in a quiet work environment, while the Binaural offers slight protection from external noises thus improving hearing outcome.

You can buy the HW510V with a Monaural wearing style from Simply Headsets, OfficeLife, HeadsetWorld and HeadsetsOnline.

You can buy the HW520V with a Binaural wearing style from Simply Headsets, HeadsetWorld and Headsets Only.

See above for the required Quick Disconnect cables.

b. EncorePro Noise Cancelling Headset

EncorePro Noise Cancelling Headset

The EncorePro Noise Cancelling Headset uses a compact Noise Cancelling microphone and hearing aid compatible speakers, to work directly with tele-coil hearing aids. The Noise Cancelling microphone blocks out unwanted external noise, ideal for noise office or call centre environments.

This accessory is available in both a Monaural (HW510) and Binaural (HW520) wearing style, with the HW520 offering two speakers and more inclusive protection from external noises, ideal for noise office or call centre environments.

You can buy the HW510 with a Monaural wearing style from Simply Headsets, OfficeLife, HeadsetWorld and Headsets Only.

You can buy the HW520 with a Binaural wearing style from Simply Headsets, OfficeLife, HeadsetWorld and Headsets Only.

See above for the required Quick Disconnect cables.

 

2. Jabra GN2120 Noise Cancelling Telecoil Headset

Jabra GN2120 Noise Cancelling Telecoil Headset

The Jabra GN2100 Telecoil is equipped with a hearing aid-compatible telecoil that is fitted to the plain side of the earpiece. The telecoil cancels out surrounding background sound while heightening the sound quality from the telephone. This gives hearing aid users clearer, crisper phone conversations that are free from interference from background noise.

It features a noise-cancelling microphone and is available in both Binaural (GN2125) and Monaural (GN2120) wearing styles, depending on your require noise cancellation.

These headsets are sold with a Quick Disconnect port. For use with a landline phone or to plug into your mobile or tablet, you will need to purchase the appropriate Jabra Quick Disconnect Cable.

More information at: Jabra GN2100 series Web Page

You can buy the GN2120 with a Monaural wearing style from Jabra, Simply Headsets and Headsets online.

You can buy the GN2125 with a Binaural wearing style from Jabra and Simply Headsets.

 

3. Plantronics EncorePro 500 USB Series – USB Connection only.

Plantronics EncorePro 500 USB Series USB Connection only

The Plantronics EncorePro 500 USB series combines all-day comfort, advanced audio processing and an enhanced noise-cancelling microphone, with the addition of built-in call control. These headsets meet the Hearing Aid Compatibility Requirements and work with tele-coil enabled hearing aids.

It features a built-in call management button to easily answer, end, mute and change the volume of a call, as well as USB connectivity to connect to your PC or desktop.

This series comes in four models, including two over-the-head models: the EncorePro 515 with Monaural wearing style and the EncorePro 525 with a Stereo or Binaural wearing style. It is also available as the EncorePro 535 which is an over-the-ear, monaural style headset and as the EncorePro 545 convertible, monaural style. Each model offers noise calling microphone, with the stereo wearing style providing greater protection from external sounds.

More information at: Plantronics EncorePro 500 Series Web Page and the EncorePro 500 Series Product Sheet (PDF Download).

You can buy the EncorePro 515 from Simply Headsets, BTC Direct and Telrex.

You can buy the EncorePro 525 from Simply Headsets and Telrex.

 

4. Plantronics Blackwire 5200 Series – Mobile, Tablet and Computer Connection.

Plantronics Blackwire 5200 Series Mobile Tablet and Computer Connection

The Pantronics Blackwire 5200 series features a noise-cancelling microphone, built-in call control and advanced connectivity that allows you to work on a variety of devices using either USB or USB-C and a 3.5 mm connectivity. These headsets meet the Hearing Aid Compatibility Requirements and work with tele-coil enabled hearing aids.

It features a built-in call management button to easily answer, end, mute and change the volume of a call, as well as USB or USB-C connectivity to connect to your PC or desktop and 3.5 mm to connect to mobile or tablet devices.

This accessory is available in both a Monaural (5210) and Stereo (5220) wearing style, with the 5220 offering two speakers and more inclusive protection from external noises, ideal for noise office or call centre environments.

More information at: Plantronics Blackwire 5200 Series Web Page and the Blackwire 5200 "How To" Video (Youtube).

You can buy the Blackwire 5210 from Simply Headsets, OfficeLife and The Headset Shop.

You can buy the Blackwire 5220 from Simply Headsets, OfficeLife and The Headset Shop.

 

Cordless Hearing Aid Compatible Headsets available in Australia:

1. SAVI 8200 Series – Bluetooth enabled landlines, cordless, computers, mobiles and tablets.

SAVI 8200 Series Bluetooth enabled landlines cordless computers mobiles and tablets

The Plantronics Savi 8200 series offers a wireless and hearing aid compatible, listening experience in two headset styles – dual ear (Savi 8220) and single ear (8210). They are designed to work with a desk phone, computer and mobile phone simultaneously (providing each item has compatible Bluetooth technology), allowing you to easily switch between devices. These devices are connected via Bluetooth to the base unit of the headset, offering wireless freedom up to 180m.

The headsets include noise-cancelling speakers to filter out background noise, as well as a noise-cancelling microphone.

More information at: Plantronics Savi 8200 Series Web Page and the Savi 8200 How To Video (YouTube)

You can buy the Savi8210 with a Monaural wearing style from Simply Headsets, BTC Direct and OfficeLife.

You can buy the Savi8220 with a Binaural wearing style from Simply Headsets, BTC Direct and OfficeLife.

Is there any training available for these accessories?

Training and demonstrations might be available directly from retailers.

Some of these accessories might be displayed and available for demonstrations at Independent Living Centre Australia. Please contact ILC for further information.

 

docxACC540 Hearing Aid Compatible Headsets Version 1

 

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