Calling a National Relay Service (NRS) user
Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
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We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.
TTY Type and Read calls
Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation. Each service has a different dialling number, which you will give the user’s…
Read more
Voice Relay calls – NRS information
Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation. Each service has a different dialling number, which you will give the user’s…
Read more
TTY Type and Listen Calls
Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation. Each service has a different dialling number, which you will give the user’s…
Read more
Video Relay – NRS service
Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Related Articles
We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.
TTY Type and Read calls
Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Read more
Calling a National Relay Service (NRS) user
Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.
Read more
Voice Relay calls – NRS information
Video Relay calls are ideal if you want to make a call using Auslan to someone who speaks English and uses an ordinary phone. This is a video-based relay call using a camera and the internet, so you sign your…
Read more
NRS Captions – captioned relay calls
NRS Captions are great if you have a hearing impairment but prefer to use your own voice, and you can use your residual hearing if you want to as well.
You speak directly to the other person (no typing). You can listen to their responses as well as read them, shortly after they have been captioned by the relay officer.
You speak directly to the other person (no typing). You can listen to their responses as well as read them, shortly after they have been captioned by the relay officer.